This guide shows event staff how to quickly find, review, and approve or deny participant files within the Online Check In interface. It explains where pending files appear, how to open and inspect each document, record an approval or denial (with reasons), and return to task lists or exit the team's check-in.
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When you are logged into your event, if you have pending files, you will see the gray bar on the bottom of the screen.
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Click "# files pending approval".
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On the Online Check In status screen, you can see which team has pending files. Click on the Team name to approve the files.
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Click on the blue name to review a pending file.
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You can now view the file. If the file is correct, check the first box on the right and click approve/deny. If you need to deny, you will check the second box and a reason for the denial. Then click the Approve/Deny button.
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Click "Return to all tasks" to go back to the online check in for the team.
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Any remaining files for the team will be listed here under Pending Documents.
